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Acceptable Use Policy

Effective Date: October 8, 2025

This Acceptable Use Policy ("AUP") governs your use of Torvus Security's services. By using our Service, you agree to comply with this policy.

Purpose​

This AUP is designed to protect Torvus Security, our users, and the internet community from irresponsible or illegal activities.

Permitted Uses​

You may use Torvus Security for lawful purposes, including:

 Personal Use:

  • Storing personal documents (legal, medical, financial)
  • Digital legacy and estate planning
  • Emergency document access planning
  • Password and credential recovery

 Business Use:

  • Business continuity planning
  • Team document management
  • Compliance documentation storage
  • API automation and integration

 Professional Use:

  • Journalist source protection (Journalist Mode)
  • Legal document management
  • Medical records backup
  • Cryptocurrency recovery planning

Prohibited Activities​

Illegal Content​

You may NOT upload, store, or distribute:

L Illegal content or content that violates laws L Child sexual abuse material (CSAM) L Content promoting terrorism or violence L Stolen intellectual property or trade secrets (obtained illegally) L Instructions for illegal activities L Counterfeit goods or fraudulent documents

Action: Immediate account termination and law enforcement notification.

Harmful Content​

You may NOT use the Service to:

L Distribute malware, viruses, or malicious code L Host phishing pages or scam content L Store ransomware decryption keys for malicious purposes L Facilitate hacking, cracking, or unauthorized access L Distribute spam or unsolicited commercial messages

Action: Account suspension pending investigation.

Abusive Behavior​

You may NOT:

L Harass, threaten, or intimidate others L Impersonate individuals or organizations L Violate others' privacy or rights L Engage in hate speech or discrimination L Stalk or dox individuals

Action: Account suspension or termination.

Service Abuse​

You may NOT:

L Attempt to gain unauthorized access to systems L Perform security testing without written permission L Circumvent security controls or rate limits L Scrape, data mine, or harvest data L Reverse engineer the Service L Resell or redistribute the Service without authorization L Use the Service to compete with Torvus Security L Create multiple free accounts to evade limits

Action: Account termination and potential legal action.

Resource Abuse​

You may NOT:

L Use excessive storage or bandwidth L Upload files solely for file hosting/sharing (not vault purpose) L Use the Service as a CDN or file distribution network L Perform automated bulk operations without permission L Intentionally overload or degrade the Service

Action: Account throttling, suspension, or termination.

Specific Use Cases​

Acceptable: Journalist Protection​

 Journalists may use Journalist Mode to protect sources and materials  Dead man's switch for investigative journalism  Secure storage of confidential interview materials

Acceptable: Cryptocurrency Recovery​

 Storing cryptocurrency recovery seeds and keys  Emergency access to crypto wallets for heirs  Multi-signature wallet coordination information

Acceptable: Legal/Medical​

 Legal documents for attorneys and clients  Medical records for personal health management  Estate planning and will documentation

Not Acceptable: Piracy​

L Storing pirated software, movies, music, books L Sharing copyrighted content without authorization L Distributing license keys or cracks

Not Acceptable: Illegal Activity Facilitation​

L Drug trafficking coordination L Money laundering documentation L Terrorist attack planning L Child exploitation material

Intellectual Property​

  • Only upload content you own or have rights to
  • Do not store pirated content
  • Respect Digital Millennium Copyright Act (DMCA)

DMCA Takedown Procedure​

If you believe content violates your copyright:

  1. Email dmca@torvussecurity.com with:
    • Description of copyrighted work
    • Location of infringing content (vault ID if known)
    • Your contact information
    • Statement of good faith belief
    • Statement under penalty of perjury
    • Physical or electronic signature

We will investigate and take appropriate action within 48 hours.

Privacy and Personal Information​

Permitted:​

 Storing your own personal information  Storing information of consenting individuals (family, business associates)  Storing public information

Prohibited:​

L Storing personal information obtained illegally L Storing others' information without consent (except public information) L Using the Service to stalk or harass

Compliance with Laws​

You must comply with all applicable laws, including:

  • Data Protection: GDPR, CCPA, local privacy laws
  • Export Controls: U.S. export regulations
  • Financial Regulations: Anti-money laundering (AML), sanctions
  • Intellectual Property: Copyright, trademark laws

International Users: You are responsible for compliance with local laws in your jurisdiction.

Monitoring and Enforcement​

Our Rights​

We reserve the right to:

  • Monitor use for compliance with this AUP
  • Investigate suspected violations
  • Access vault contents if legally required or suspicious activity detected
  • Suspend or terminate accounts violating this AUP
  • Report illegal activity to law enforcement
  • Cooperate with legal investigations

We Do NOT:​

  • Proactively read vault contents (unless flagged or legally required)
  • Monitor private communications
  • Sell user data

Detection Methods​

  • Automated scanning for malware and CSAM (hash-based)
  • User reports and complaints
  • Anomaly detection (unusual usage patterns)
  • Legal requests and court orders

Reporting Violations​

Report Abuse​

If you encounter content or behavior violating this AUP:

Email: abuse@torvussecurity.com

Include:

  • Description of violation
  • Location (vault ID if known, username)
  • Screenshots or evidence (if available)
  • Your contact information

Response Time: We investigate all reports within 48 hours.

Report Illegal Content​

For illegal content (CSAM, terrorism):

We will involve law enforcement immediately.

Consequences of Violations​

Warning​

  • First-time minor violations may receive a warning
  • Required to remove violating content within 24 hours

Suspension​

  • Temporary account suspension (7-30 days)
  • Access restricted pending investigation
  • Content may be deleted

Termination​

  • Permanent account closure
  • All vaults and content deleted
  • No refund for remaining subscription period
  • Potential legal action
  • Report to law enforcement (illegal content)
  • Civil lawsuit for damages
  • Criminal prosecution (where applicable)

Appeals Process​

If your account is suspended or terminated:

  1. Review Notice: We will email you explaining the violation
  2. Submit Appeal: Email appeals@torvussecurity.com within 14 days
  3. Include:
    • Explanation of circumstances
    • Evidence disputing violation
    • Corrective actions taken
  4. Review: We review appeals within 7 business days
  5. Decision: Final decision communicated via email

Note: Appeals are not available for:

  • Illegal content violations
  • Repeated violations
  • Fraudulent activity

Updates to This Policy​

We may update this AUP from time to time. Changes will be effective upon posting to our website.

Material Changes: We will notify you via email 30 days before enforcement.

Continued Use: Using the Service after changes constitutes acceptance.

Contact​

Abuse Reports: abuse@torvussecurity.com Legal Issues: legal@torvussecurity.com General Support: support@torvussecurity.com

Last Updated: October 8, 2025